Privacy Policy

Last updated: March 2026  ·  Randall's Refined Scripts  ·  Columbia, MO

At Randall's Refined Scripts, your privacy matters. This policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or placing an order, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us through the following channels:

  • Contact Form: Name, email address, phone number (optional), and your message.
  • Custom Creations Request Form: Name, email address, phone number (optional), project description, budget range, needed-by date, and any inspiration files you upload.
  • Newsletter Signup: Email address and, optionally, your name.
  • Order Placement: Name, shipping address, email address, and phone number (collected via Shopify's secure checkout). We do not directly collect or store payment card information — this is handled by Shopify and its payment processors.

We may also automatically collect certain technical data when you visit our site, including IP address, browser type, and pages visited, through Shopify's built-in analytics and any third-party analytics services we use.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries submitted via the contact or custom creations forms.
  • To fulfill and communicate about your custom or standard orders.
  • To send you marketing emails and updates if you have opted in (newsletter signup). You may unsubscribe at any time.
  • To improve our website, products, and services.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Shipping Carriers: We share your name and shipping address with carriers (e.g., USPS, UPS) to fulfill your orders.
  • Service Providers: We use Shopify to operate our online store. Shopify may process your information as part of providing its services. See Shopify's Privacy Policy for details.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal process.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Maintain your shopping cart and session (Shopify functional cookies).
  • Analyze site traffic and usage patterns (analytics cookies).
  • Improve your browsing experience.

You can control cookie settings through your browser. Disabling cookies may affect certain features of our site, including cart functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order information is typically retained for a minimum of 7 years for tax and legal compliance. Contact form submissions are retained for up to 2 years unless you request deletion sooner.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to applicable legal requirements.
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly.

To exercise any of these rights, please contact us at ransrefinedscripts@gmail.com. We will respond within 30 days.

7. Third-Party Services

Our site is built on Shopify, which provides our e-commerce infrastructure, payment processing, and hosting. Shopify operates as a data processor on our behalf. We may also use:

  • Shopify Payments / Stripe: For payment processing. Card data is encrypted and never stored on our servers.
  • Etsy: We also sell on Etsy. If you purchase through Etsy, their privacy policy governs that transaction.
  • Google Analytics: For anonymized traffic analysis (if enabled).

8. Security

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information may have been compromised.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at ransrefinedscripts@gmail.com.

10. Jurisdiction

Randall's Refined Scripts is based in Columbia, Missouri, USA. This Privacy Policy is governed by the laws of the State of Missouri and applicable federal law. By using our site, you consent to the jurisdiction of Missouri courts for any disputes arising from this policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Randall's Refined Scripts
Columbia, MO
Email: ransrefinedscripts@gmail.com
Website: randallsrefinedscripts.com